A customer checks out on your store, and the record shows up in Freshsales. The order maps straight across the instant checkout completes — a direct, real-time connection that runs entirely on your own WordPress site.
What a WooCommerce → Freshsales connection can do
When this happens in WooCommerce
Write to any module in Freshsales
What the connection does to the module you picked
Everything you need to know about the WooCommerce & Freshsales integration
No. Install Integrazo Automator, authorise Freshsales once, pick the order event as the trigger, map the order fields to Freshsales fields and switch the connection on. There is no webhook URL to paste and no JSON to write.
Leads, Contacts, Accounts, Deals, Tasks, Appointments and Notes. You choose the module per connection.
Yes. Every one of your order fields is offered against every field in the chosen module, standard and custom alike — pick the ones you want mapped.
Not if you use Add or Update Record. Pick the field to match on — email is the usual one — and the connection updates the existing record when it finds a match, and creates one when it does not.
Yes. Add a filter condition on the order — status, total, payment method or any other order field — and only orders matching it are sent to Freshsales. Everything else is skipped and still shows up in your Logs.
The run is logged as failed with the error Freshworks returned, and the order is still saved in WordPress — nothing is lost. Once the problem is fixed, the next matching order goes through as normal.
No. The connection runs on your own WordPress site and talks to Freshsales directly. The OAuth token is encrypted in your database, and there is no middleman service holding a copy of your data.
The core plugin is free on WordPress.org and covers a single connection. Pro adds unlimited connections, custom fields and multiple sales pipelines, and priority support.