Someone fills in a form you built with Ninja Forms, and the record shows up in Zoho CRM. Every field maps straight across the instant the form is submitted — a direct, real-time connection that runs entirely on your own WordPress site.
What a Ninja Forms → Zoho CRM connection can do
When this happens in Ninja Forms
Write to any module in Zoho CRM
What the connection does to the module you picked
Everything you need to know about the Ninja Forms & Zoho CRM integration
No. Install Integrazo Automator, authorise Zoho CRM once, pick the form as your trigger, map the form fields to CRM fields and switch the connection on. There is no webhook URL to paste and no JSON to write.
Any of them — Leads, Contacts, Accounts, Deals, Tasks, Events, Calls, Products, Quotes, Sales Orders, Purchase Orders, Invoices, Vendors, Price Books, Cases, Solutions and Campaigns, plus any custom module you have built. You choose the module per connection.
Yes. Every one of your form fields is offered against every field in the chosen module, standard, custom and premium alike — pick the ones you want mapped.
Not if you use Add or Update Record. Pick the field to match on — email is the usual one — and the connection updates the existing record when it finds a match, and creates one when it does not.
Yes. Add a filter condition on any mapped field — contains, equals, starts with, is empty and the rest, combined with AND/OR — and only entries matching it are sent to Zoho CRM. Everything else is skipped and still shows up in your Logs.
The run is logged as failed with the error Zoho returned, and the submission is still saved in WordPress — nothing is lost. Once the problem is fixed, the next matching submission goes through as normal.
No. The connection runs on your own WordPress site and talks to Zoho CRM directly. The OAuth token is encrypted in your database, and there is no middleman service holding a copy of your data.
The core plugin is free on WordPress.org and covers a single connection. Pro adds unlimited connections, custom modules and premium fields, attachments, notes and tags, and priority support.